Refund Policy

1. Our Satisfaction Commitment

At Pin Generator Pro, we take great pride in creating the most effective and seamless Pinterest pin generator on the web. We want every customer to be completely satisfied with our platform and template library.

2. 7-Day Money-Back Guarantee

If you subscribe to a paid Pin Generator Pro plan and determine that the tool does not fit your workflow or technical expectations, you may request a full refund within 7 days of your initial purchase date.

To request a refund under our 7-day guarantee, simply send an email to pingeneratorpro@gmail.com with your registered account email and purchase receipt.

3. Subscription Renewal & Cancellation

Subscriptions renew automatically on a recurring monthly or annual basis to prevent service interruption.

• You may cancel recurring renewal at any time from your Account Settings with a single click.
• Upon cancellation, your premium plan and access remain active until the end of the current billing cycle.
• Subsequent recurring charges will not be processed after cancellation.

4. Exceptional Circumstances & Technical Issues

If you encounter duplicate charges, system downtime exceeding 24 consecutive hours, or technical rendering bugs that prevented you from exporting your pins, our support team will review your case and issue a prompt refund or account credit regardless of billing date.

5. Refund Processing Time

Approved refunds are processed via Stripe back to your original payment method. Depending on your bank or credit card issuer, the refunded funds typically appear on your statement within 5 to 10 business days.